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HomeMy WebLinkAboutWS Item 03 - Quality of Life SurveyT• • • •'�iffwffk . •• • FROM: BRUNO RUMBELOW, CITY MANAGER MEETING DATE: NOVEMBER 18, 2014 SUBJECT: WORKSHOP - QUALITY OF LIFE EXPENDITURE SURVEY At the October 21, 2014 City Council meeting, Council Members requested we have a survey done to gather residents' opinions regarding the use of Quality of Life funding. We have since contacted Andrea Thomas with National Service Research. Andrea has previously provided surveys to the City of Grapevine, specifically in relation to the Parks and Recreation Department Master Plan. We propose using the same web -based survey method that we used for the Parks and Recreation Surveys. A mailed print survey was suggested at the Council meeting but a significant number of residents have opted out of receiving a hard copy utility statement and pay their utility bill online. We propose using the print newsletter, a water bill insert, e -news, and Social Media to send links to the online survey. One survey may be submitted per household online. National Service Research is able to ensure the one per household limit by rejecting more than one survey from any IP address. Citizens who do not have access to a computer may complete a hard copy survey and that data will be manually input and included in the final survey report. It is anticipated that the cost of the survey will be approximately $2,000 if it is completed online. The attached draft survey was compiled with the input from all Department Directors as a starting point for discussion tonight. Andrea Thomas from National Service Research will be present to answer any questions that you may have about survey methodology. AN Attachment November 14, 2014 (11:11 AM) Quality of Life Survey 2014-2015 Since 2006, the City of Grapevine has allocated a portion of sales tax to Quality of Life projects in Grapevine. In the past, these capital (or non-recurring) expenditures have been used for Parks & Recreation projects such as Oak Grove Ball field Complex, Casey's Clubhouse, Dove Pool renovation, Bellaire park and other projects such as backlit street signs, outdoor emergency sirens and emergency traffic preemption. As some of these needs have been met, we'd like to inquire about your thoughts on appropriate use for these capital funds. Please tell us what you consider to be Quality of Life expenditure. 1. Which of the following do you see as important Quality of Life project areas to Grapevine (non-recurring)? Rate on a scale as very important, somewhat important, or not at all important. 2. How do you prefer to receive City information? Please rate on a scale of 1 to 10 with 1 being not at all preferred and being definitely preferred. Very Important Somewhat Important Not at all Important Don't know/ Not familiar A. Public Works (streets, sidewalks) ❑ ❑ ❑ ❑ B. Park Amenities: Restrooms ❑ ❑ ❑ Ll Trails ❑ ❑ ❑ ❑ Special event venues ❑ ® ❑ LJ Dog park ❑ ❑ ❑ ❑ Lighted practice fields ❑ ❑ ❑ ❑ Softball complex renovations ❑ ❑ ❑ U Meeting pavilions ❑ LJ U Li Wildlife viewing areas ❑ ❑ ❑ ❑ C. Information Technology (e.g., WiFi in public spaces such as at facilities and parks, GIS) ❑ ❑ ❑ ❑ D. Public Safety (Police, fire, etc.) ❑ ❑ ❑ ❑ E. Community Outreach Center - facility enhancements F. Library: Special exh i bits/prog rams ❑ ❑ ❑ ❑ Additional technology ❑ ❑ ❑ ❑ G. Beautification projects (medians, right-of-way landscaping, city entry features, etc.) ❑ ❑ ❑ ❑ H. Arts and Culture (public art, traveling exhibits (e.g. NASA exhibit at CVB Tower Gallery) and other cultural/educational programming) U Ll Ll L3 I. Golf Course Amenities: Clubhouse renovation ❑ ❑ ❑ ❑ Practice range improvements ❑ ❑ ❑ Tournament facilities ❑ ❑ ❑ Ll Course restrooms ❑ I ❑ ❑ ❑ J. Other - please specify: ®I ❑ ❑ ❑ 2. How do you prefer to receive City information? Please rate on a scale of 1 to 10 with 1 being not at all preferred and being definitely preferred. 3. How would you rate overall City services in Grapevine on a scale from 1 to 10 with ten being excellent and one being poor. 10 -Excellent 9 8 7 6 5 4 3 2 1 -Poor No opinion 4. How long have you been a resident of the City of Grapevine? ❑Less than 2 years ❑2 to 5 years ❑6 to 10 years L31 to 20 years ❑More than 20 years 10- Definitely Preferred 9 8 7 6 5 4 3 2 1 Don't know /Not Interested A. Do you prefer City information be printed and mailed to you? ❑ ❑ ❑ ❑ ❑ ❑ ❑ ® ❑ ❑ ❑ B. Social media (City Facebook, Twitter, etc.) ❑ ❑ ❑ ❑ ❑ ® ❑ ❑ ❑ ❑ ❑ C. City website(s) (grapevinetexas.gov, visitgrapevine.com, playgrapevine.com ) ❑ ❑ ❑ ❑ ❑ ❑ Ll ❑ ❑ _J— ❑ D. City newsletter sent via email ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ ® ❑ ❑ 3. How would you rate overall City services in Grapevine on a scale from 1 to 10 with ten being excellent and one being poor. 10 -Excellent 9 8 7 6 5 4 3 2 1 -Poor No opinion 4. How long have you been a resident of the City of Grapevine? ❑Less than 2 years ❑2 to 5 years ❑6 to 10 years L31 to 20 years ❑More than 20 years 5. According to the map below, in which area of Grapevine do you live? ❑Area 1 - West of Dove Rd / North of Hwy 114 ❑Area 4 - South and East of Hwy 114/121 ❑Area 2 - East of Dove Rd / North of NW Hwy ❑Area 5 - West of Hwy 121 / South of Timberline ❑Area 3 - South of NW Hwy / North of Hwy 114/121 ❑Area 6 - South of Hwy 114 / North of Timberline AREA 1 AREA AREA 5 ® AREA 4 6. Your age? LI Under 25 ❑35-44 ❑55-64 ❑75 or older ❑25-34 ❑45-54 ❑65-74 7. Which children's age groups are represented in your household? ❑Under 6 years of age L) 12 to 15 years of age ❑No children 19 years of age or younger in household ❑6 to 11 years of age ❑16 to 19 years of age