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HomeMy WebLinkAboutWS Item 02 - Mobile Electronic Citation GuK ITEM # 2-- MEMO TO: HONORABLE MAYOR AND MEMBERS OF THE CITY COUNCIL FROM: BRUNO RUMBELOW, CITY MANAGER MEETING DATE: SEPTEMBER 1, 2009 SUBJECT: WORKSHOP - MOBILE ELECTRONIC CITATION SYSTEM Attached is the excerpt from the 2010 Budget Major Issues Report, which provides a high level summary of this project. During that discussion, Council directed staff to bring a detailed proposal back for your review. Attached is the proposal that will be reviewed/presented by the software provider, Brazos Technology during the workshop Tuesday night. Please let me know if you have any questions prior to the workshop briefing. Special Revenue Fund Within the Special Revenue Fund is a fund that receives revenue from a $3.00 security fee that is added to a ticket issued through our Police and Municipal court. There is a proposal to replace this fee with a $3.00 technology fee per ticket. State law allows cities to charge one or both of the fees. Area cities vary on which fee is charged with some charging both. Issue #1 —Mobile Electronic Citation System — The Police Department and the Municipal Court Manager have investigated the use of mobile electronic citation units to replace paper tickets. The hand held devices allow for the storing of data and make the issuance of more than one ticket easier than rewriting all the information. The devices allow for the potential of increased revenues from citations and reduced expenditures from efficiencies in ticket processing. This would be the first step in adopting a paperless system. The funding for the devices and software would come from the technology special revenue fund if the $3.00 fee is approved. The fee is estimated to produce between $60-65,000 per year. Alternatives: a. Keep the security fee as is. b. Change the security fee to technology fee and pursue mobile electronic citation writer process. Once the initial software is purchased, other departments such as the Fire Department, Building Inspections and Municipal Court will benefit from the devices because of the flexibility built into the system. Staff Recommendation: The Municipal Court Advisory Committee has reviewed the proposal and recommends changing the security fee to a technology fee and the hand held system. Staff will present to City Council in August a review of the mobile electronic system. Brazos Technology(979)690-2811 Ver.5_0 i. b razor e-Citation/Mobile Solution for Local Government Proposal ,GRA1 ; VINE Presented to: City of Grapevine, Texas Submitted by: Dale Cuthbertson 979-690-2811 x103 Brazos Technology Corporation P.O. Box 10713, College Station, TX 77842 Proposal Date: August 4, 2009 Proposal is valid for 30-days from the above-listed date. BrazosTech Grapevine 50 Page 1 of 18 Brazos Technology(979)690-2811 Ver.5_0 Overview It is our privilege to present the City of Grapevine with the benefits of implementing the electronic hand-held ticket writers. We welcome this opportunity to engage with the City of Grapevine in a successful endeavor, which will become the icon of the industry. Brazos Technology is committed to leveraging technology to optimize the performance of law enforcement, and our goal is to assure that your wants, needs and must haves are satisfied while performing above and beyond your expectations of a vendor. This proposal outlines the hardware, software and resources needed to implement Brazos Technology's e-citation solution, with its inherent advantages, which will empower the department to be technologically innovative as your needs evolve. It also provides budgetary costs and outlines the next steps and assumptions in moving forward. Thank you for your consideration. We encourage an interactive decision process, which will allow us to answer your questions and provide clarity to ensure that you are confident in making an informed decision. Copyright©2009 Brazos Technology Corporation, Inc.All rights reserved. All material(in whatever medium or format)and information contained herein(collectively,"Material") is proprietary and confidential information of Brazos Technology Corporation. BrazosTech Grapevine 5_0 Page 2 of 18 Brazos Technology(979)690-2811 Ver.5_0 Executive Summary Today more and more Law Enforcement Agencies are looking for ways to improve the efficiency of the citation-writing process. Through the use of advanced mobile technologies, the capabilities in extending applications to mobile personnel are becoming more and more robust. As Law Enforcement Agencies are beginning to extend applications to mobile devices, several aspects of this solution are critical: 1) Ability to extend multiple different applications to each singular device a) Allowing data to be "sent"from each application to each designated device b) Allowing data to be "collected"at the point of activity and reach back to those multiple data sources as well. 2) Ability for Law Enforcement Personnel to easily and quickly enter data (much of which can be done through auto-population such as Drivers License swiping and VIN Tag scanning) into the mobile device. 3) Ability for Law Enforcement Personnel to easily read, enter and manipulate data via a compact mobile device. 4) Ability to quickly dispose of(drop or throw) devices in case of emergency—without damaging and routinely replacing each hand-held device. 5) Ability for the data to interface with the Municipal Court system. This document outlines how Law Enforcement Agencies can leverage Brazos Technology's Rapid Extension Framework (REF) and Symbol Hand-held Scanners to achieve these goals. This technology is designed to afford each Law Enforcement Agency the following benefits, including but not limited to: • Reallocation of Human Resources— Citation data is electronically entered at the point of activity, so court personnel must no longer re-enter data from hand-written tickets and are available for other tasks. • Reduced paper flow—Citations are printed singularly rather than in triplicate (or more), thereby reducing paper flow between Law Enforcement and the Administrative Office of the Courts. • Minimal data entry errors— Minimize costly mistakes by enforcing business rules via technology, reduce amount of hand written data, and remove the need to manually transfer information from written citation to electronic database. Copyright©2009 Brazos Technology Corporation, Inc.All rights reserved. All material(in whatever medium or format)and information contained herein(collectively,"Material") is proprietary and confidential information of Brazos Technology Corporation. BrazosTech Grapevine 5_0 Page 3 of 18 Brazos Technology(979)690-2811 Ver.5_0 Brazos Technology Corporation e-Citation Solution Diagram Officers can collect data by swiping Driver's License through Mag Stripe Reader,Gain Vehicle Make,Model,and Year through a scan of the Registration Tag,and easily choose offenses from drop down menus on the mobile device.Options are also available to gain key information(such as name)from credit cards,local student lD cards,etc.should an offender be without a license at time of traffic stop. Handheld unit can speak directly to the printer via Bluetooth connection,so that the officer can collect ticket(printed while officer is walking from offender's 3,wyi • car)at the officer's vehicle.Citation printout can ego '� ` •• include all required instructions for the offender, d r ,-b�° ••• offender's signature,and can be designed to match the =—1 . &jUoroorh specific requirements of each PD. • • 411 - Officer with Motorola/Symbol MC70 Wireless Unit iv, noti Vehicle with Wireless Zebra Printer Captured Citations are uploaded into the appropriate PD and _ �� Municipal Court Databases(without the need for an * �' intermediary server). Officers simply place the handheld devices in their cradles at the end of the shift,and all citations are downloaded e--�„ automatically,while software upgrades and changes download to the devices automatically as well. Municipal Court and Police Department Note: This is only a sample layout of communication between resources. This entire process is customizable depending upon your particular needs. Copyright©2009 Brazos Technology Corporation, Inc.All rights reserved. All material(in whatever medium or format)and information contained herein(collectively,"Material") is proprietary and confidential information of Brazos Technology Corporation. BrazosTech Grapevine 5_0 Page 4 of 18 Brazos Technology(979)690-2811 Ver.5_0 About Brazos Technology Corporation Brazos Technology provides solutions and services designed to optimize the use of mobile technology within an organization—with a strong focus on extending Law Enforcement applications and databases to devices in the hands of Law Enforcement personnel. Brazos Technology was formed in 2000 and is committed to providing rock-solid solutions that are applicable and relevant to the unique needs of the men and women in law enforcement. We are based in College Station,TX and are an approved CISV vendor with the state of Texas. With more than 60 agencies actively using the Brazos Technology Ticket Writer, Brazos has been able to establish a proven track record of combining a solid solution with superior implementation,training and customer service. Copyright©2009 Brazos Technology Corporation, Inc.All rights reserved. All material(in whatever medium or format)and information contained herein(collectively,"Material") is proprietary and confidential information of Brazos Technology Corporation. BrazosTech Grapevine 5_0 Page 5 of 18 Brazos Technology(979)690-2811 Ver.5_0 About Brazos Technology Corporation's Partner -Symbol Technologies, Inc. Symbol Technologies, Inc., founded in 1975, is a global leader in secure mobile information systems that integrate application-specific handheld computers with wireless networks for data, voice and bar code data capture. Symbol products and services increase productivity and reduce costs for the world's leading retailers, logistics and transportation companies, government agencies, manufacturers and providers of healthcare, hospitality and homeland security. Symbol's proven technology delivers efficiency. A unique combination of industry-leading innovation and award-winning ergonomic design, with miniaturization, superior power management and product ruggedization is the hallmark of Symbol's products. Automated Citation Solutions -Symbol Technologies Throughout the world, most law enforcement citations issued by police officers or officials for traffic or other minor violations are handwritten. After issuance, the citations (also called tickets, violation notices or infringement notices) are then manually entered into multiple databases using a key-based system. These manual systems are prone to many data entry errors or misinterpretation due to illegible writing. Data entry error from these manual processes has far-reaching cost, efficiency and accuracy implications at each level of government: • Police services, departments and authorities: inaccurate records of violations > a. • Court and justice services: reduced ability to prosecute, convict or collect revenue efficiently ,'" , • Motor vehicle departments: inability to ensure that motorists with repeat violations remain off the road • Transportation departments: inability to plan infrastructure improvements related to traffic signs, signals and congestion areas Because of these inefficiencies and the resulting low productivity, the old manual key-based data entry processes have a negative effect on the organization's ability to serve the public. A proven solution is available to eliminate these inefficiencies: wireless handheld mobile computing systems. Copyright©2009 Brazos Technology Corporation, Inc.All rights reserved. All material(in whatever medium or format)and information contained herein(collectively,"Material") is proprietary and confidential information of Brazos Technology Corporation. BrazosTech Grapevine 5_0 Page 6 of 18