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HomeMy WebLinkAboutItem 18 - Multi factor Authentication SystemMEMO TO: FROM: MEETING DATE: SUBJECT: RECOMMENDATION: FUNDING SOURCE: BACKGROUND: HONORABLE MAYOR AND MEMBERS OF THE CITY COUNCIL BRUNO RUMBELOW, CITY MANAGER AUGUST 20, 2024 PURCHASE SILVERFORT MULTI-FACTOR AUTHENTICATION (MFA) SYSTEM, MAINTENANCE, AND SOFTWARE SUPPORT City Council to consider the approval for the purchase of a Multi-Factor Authentication system, Identity Access Management (IAM) system, software maintenance, and support for the Public Safety Building from ePlus, Inc. Funds are available in the General Fund (IT Department) and CCPD Fund for an estimated amount of $57,477. This purchase is for the acquisition and implementation of a Multi-Factor Authentication (MFA) system, Identity Access Management (1AM) system, software maintenance, and support. The total cost is $57,477 and the system will be purchased from ePlus, Inc. Due to the sensitive nature of the information handled by the Police Department, access to and management of the information is regulated by the Criminal Justice Information Service (CJIS), a division of the Federal Bureau of Investigation. CJIS ensures that agencies working with sensitive information comply with data security and encryption standards. This information includes background checks, fingerprints, DNA evidence, details about witnesses or suspects, interviews, etc. Effective October 1, 2024, CJIS requires the implementation of a Multi- Factor Authentication system. MFA is a multi-step login process that requires users to provide additional information beyond just a password, such as a code, secret question, or fingerprint scan, etc. This second form of authentication ensures stronger security and helps prevent unauthorized access if a password is compromised. This purchase aligns with the new CJIS requirements for identity verification of anyone accessing Criminal Justice Information (CJI) for creating, viewing, modifying, transmitting, disseminating, storing, or destroying such information. ITEM #18 The purchase will be made in accordance with an existing interlocal agreement with the Region VIII Education Service Center, known as The lnterlocal Purchasing System (TIPS) in Texas, as permitted by Texas Local Government Code, Chapter 271, and Texas Government Code, Chapter 791. Bids were solicited by the Cooperative, and a contract was awarded to ePlus, Inc. The IT Department and Purchasing staff reviewed the contract for compliance with departmental specifications and pricing, determining it offers the best product and value to meet the City's needs. Staff recommends approval. ITEM #18