HomeMy WebLinkAboutItem 16 - IT Support ServicesMEMO TO: HONORABLE MAYOR AND MEMBERS OF THE CITY COUNCIL
FROM: BRUNO RUMBELOW, CITY MANAGER
MEETING DATE: SEPTEMBER 2, 2025
SUBJECT: PURCHASE RENEWAL FOR LICENSE AND SUPPORT OF
SILVERFORT MULTI -FACTOR AUTHENTICATION AND IDENTITY
ACCESS MANAGEMENT
RECOMMENDATION: City Council to consider approval of the renewal of the licenses and
support for SilverFort multi -factor authentication, identity access
management, identity, threat protection, and response, and compliance
with Criminal Justice Information Services from ePlus Technology, Inc. for
the Public Safety and IT Departments.
FUNDING SOURCE: Funds are available in the General Fund (IT Department) and the CCPD
Fund for a total amount not to exceed $60,835.
BACKGROUND: This purchase is the annual renewal license and support for SilverFort
identity security protection using multi -factor authentication (MFA), Identity
Access Management (IAM), Identity Threat Detection and Response
Management (ITDR), and compliance with Criminal Justice Information
Services (CJIS) for the public safety department. This is for identity to
access for anyone handling Criminal Justice Information (CJI), spanning
creation, viewing, modification, transmission, dissemination, storage, and
destruction.
This purchase will be made in accordance with an existing interlocal
agreement with the Region VIII Education Service Center known as The
Interlocal Purchasing System (TIPS) in Texas as allowed by Texas Local
Government Code, Chapter 271 and Texas Government Code, Chapter
791.
Bids were taken by the cooperative and contracts were awarded to ePlus
Technology Inc. The Information Technology and Purchasing staff
reviewed the contract for departmental specification compliance and
pricing and determined that the contract would provide the best product
and pricing for meeting the needs of the City.
Staff recommends approval.
AP/TM