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HomeMy WebLinkAboutWS Item 02 - Staffing Analysis %��« � � , ��.� .� .�;,�:�r � , . :s,�. ; � ��' :,rtr. t. �a � P U B L 1 C s � fTM � rx s��4.,� - -n � a' .�. �`�:.s�'� �~ � ' ' �s.� ���:� SECTOR �`- _ -��a`�*"y�;w�,.:� �`����' - �;,,��;»c,� '�� ��' i� '���,�i � ��'.: t'E R S O I�1 N E L :., �s;'�!:'i+�=�. ..'-.P�i�' 'tia,`'`�� P.' �c � CO N S U LTA N T S 1, d 5:.. Matfhew Weatherly,President STAF�'ING LEVEL ANALYSIS Purpose and Overview - To conduct an objective analysis to determine the appropriate number, type, and level of employee(s) required to provide existing City services. - To create a baseline of ineasurable statistics that can be monitored and compared annual(y as indicators of contraction or growth (examples: calls for service, work orders completed, lane miles maintained). - To create a tooi fo�departments, city management, and City Council fo utilize during the budget process that wili assist in measuring changes in service demand, service pertormance level, turnaround times, etc, � DeliverableS - Suggested future staffing levels by major department functions. - Statistieal allocation of FTE's(positions}to major functions. - Calculation of personnel costs(savings or additional expenses as appropriate) associated with providing each studied servfce, - The process itself—a"dual analysis"that can be fhen performed annually.for budgeting, Major Steps � - Interact wifh Council members, city management, and department heads to collect initial dafa and feedback on current City services, service performance levels, and service demand/volume. - Follow-up�interviews and observations of major department services and functions. � - Creation of narratives describing current and alternative staffing practices, and the patential impack on service levels should staffing levels be modified (-or+), - Presentation and reporting of findings and recommendations for short term and long term staffing adjustments, based on Gouncil, city management, and deparfinent head input. Notes and Examples - Statistical Inputs; current work volumes, such as # of service calls, # of development plans reviewed,#of work orders closed o.ut, #of customer complaints - "Variable" Components; opinions on curr�nt service performance levels, possible.impacts an service per�ormance levels if staffing levels or service demands were to change • Regional Loaation;25 Highland Park Village,#100-605,Dallas,_Texas 75205 National Office:1215 W,Rio Salado Parkway,5uite 109,Tempe,AZ 85281 888.522.7772•FAX(480)970-6019•www.compensationconsultina.com